Carterville Municipal Water

The City of Carterville services both our city residents as well as contract water sales for rural customers. Bills for water service are issued monthly based on a minimum bill of $25.56 at a rate of  $0.00630997 per gallon. The bills are due by the 20th of each month by 4pm and late fees are assessed after the due date. Shut-off for non payment will occur on the 25th at 7am. Customers who fail to pay by the shut-off date will be assessed a $35.00 shut-off/administrative fee regardless of if the water has been physically shut off, as well as a $30 Reconnect fee.

 We ask that residents please refrain from tampering with water meter pits in any way as damage could occur, this includes shutting off service at the meter. If a leak does occur please report the issue to us and we will have an employee en route to assist you. After hours issues may be reported to the Police Department or Jasper County Non-Emergency at (417)-673-5303  and they will advise the on-call employee.

1.  Fill out Service Agreement and New Utility Service Operating Policy forms below.

2. Bring forms to City Hall or email collector@cartervillemo.com along with...

    Rental Customers $200.00 deposit + rental agreement + Identification

    Home Owners $150.00 deposit + proof of purchase (title or deed) + Identifcation

Fill out Utility Shut Off Request form below and bring form to City Hall or email collector@cartervillemo.com along with a form of identification.

Deposit will be used towards final bill.  

-If the deposit does not cover total amount due, a final bill will be sent to the forwarding address.  Bill is due upon receipt.

-If the deposit covers more than the final bill, a refund will be issued to the forwarding address within two (2) weeks.