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Carterville Municipal Water
The City of Carterville services both our city residents as well as contract water sales for rural customers. Bills for water service are issued monthly based on a minimum bill of $23.24 + usage beyond 748 gallons at a rate of $0.00630997 per gallon. The bills are due by the 20th of each month and late fees are assessed after the due date. Shut-off for non payment will occur on the 24th at 5pm. Customers who fail to pay by the shut-off date will be assessed a $35.00 shut-off/administrative fee regardless of if the water has been physically shut off.
To begin water service all customers are required to bring the follow items to City Hall....
Rental Customers $100.00 deposit + rental agreement + Identification
Home Owners $30.00 deposit + proof of purchase + Identifcation
We ask that residents please refrain from tampering with water meter pits in any way as damage could occur, this includes shutting off service at the meter. If a leak does occur please report the issue to us and we will have an employee en route to assist you. After hours issues may be reported to the Police Department or Jasper County Non-Emergency at (417)-673-5303 and they will advise the on-call employee.
Water Resources
Drinking Water Watch
Find out more about the water you drink in your community and around the state.
Carterville's Annual water quality report
View the specific analysis on the water system for the City of Carterville
common myths and facts about tap water
Check out the top 13 myths and facts about drinking water.
Pay your bill here!
Please have your account number and CID number ready. These can be found on your paper bill you received in the mail, or you can call City Hall to get this information. We no longer accept payments over the phone.