The City of Carterville services both our city residents as well as contract water sales for rural customers. Bills for water service are issued monthly based on a minimum bill of $22.74 + usage beyond 100cu ft at .045 per cu ft. The bills are due by the 20th of each month and late fees are assessed after the due date. Shut-off for non payment will occur on the 24th at 5pm. Customers who fail to pay by the shut-off date will be assessed a $35.00 shut-off/administrative fee regardless of if the water has been physically shut off.
Rental Customers $100.00 deposit + rental agreement
Home Owners $30.00 deposit + proof of purchase
Find out more about the water you drink in your community and around the state.
View the specific analysis on the water system for the City of Carterville
Check out the top 13 myths and facts about drinking water.